Privacy Policy

Privacy Policy

Effective January 01, 2011

 

Revised April 30, 2018

 

We, TNG Web Hosting, are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. We, additionally, are firmly committed to the principles of the US-EU and US-Swiss Safe Harbor program setup by United States Department of Commerce, the European Union (.EU.), and Switzerland. TNG Web Hosting has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. TNG Web's Safe Harbor Certification can be found here https://safeharbor.export.gov/list.aspx. More information about Safe Harbor principles can be found here https://www.export.gov/safeHarbor/.

We are committed to protecting your privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. The purpose of this Privacy Policy to enable you to understand which personal identifying information ("PII", "Personal Information") of yours is collected, how and when we might use your information, who has access to this information, and how you can correct any inaccuracies in the information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website.

Information Collected

We may collect any or all of the information that via both automated means such as communications profiles and cookies. Personal Information you give us depends on the type of service, support, or sale inqury, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will be transferred only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. All sensitive information is collected on a secure server third party server and is NOT stored locally for your safety. When transferring personal information a security icon will appear in your browser.

Information Use

This information is used for billing and to provide service and support to our customers. We may also study this information to determine our customers needs and provide support for our customers. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. TNG Web Hosting may email its monthly newsletter to the primary contact e-mail on file, but customers are able to opt out of this newsletter at any time.

Log Files

We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties. This does not apply to affiliates that provide services to you based on links provided within your CPanel access and control, wherein information will be shared to facilitate your use of additional amenities included with your hosting account

We may use personal information to keep in contact with you and inform you of developments associated with our business. We may also disclose aggregate, anonymous data based on information collected from users to potential partners, our affiliates, and reputable third parties. We take all available measures to select affiliates and service providers that are ethical and provide similar privacy protection to their customers and the community. We do not make any representations about the practices and policies about these companies.

Correcting/Updating Personal Information

If a customer's personally identifiable information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved via our billing system at https://www.tngwebhost.com/clientportal.php. Otherwise, sales@tngwebhost.com

Opt Out & Modifications

By default, customers do receive any voluntary system updates, such as the newsletters, invoices, and mailings. Any customer who voluntarily receives these updates may unsubscribe at any time. Customers may not opt out of possibly receiving important system notifications, in the rare event that such notification would be necessary.

Security

TNG Web Hosting uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. TNG Web Hosting uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.

Data and Information Submitted to Another Person or Entity on Our Network

As mentioned above, TNG Web Hosting collects certain data and confidential information from customers relating to our web site hosting and domain registration services, and this Privacy Policy applies only to that data and confidential information submitted to us. This Privacy Policy does not apply to, nor does TNG Web Hosting certify EU Safe Harbor compliance regarding, data or confidential information that is submitted to another person or entity for whom TNG Web Hosting may provide hosting or domain name registration services, but regarding which we exercise no authority or control. An independent evaluation of that person or entity's own privacy policy and EU Safe Harbor compliance should be made before submitting data or confidential information to them.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Enforcement and Dispute Resolution

TNG Web Hosting has established internal mechanisms to verify its ongoing adherence to its privacy policy, including the Safe Harbor Principles. TNG Web Hosting also encourages individuals covered by this privacy policy to raise any concerns about our processing of personal information by contacting TNG Web Hosting at the address below.

 

12 Blacksmith Rd
Ledyard, CT 06339
United States of America

 

TNG Web Hosting will seek to resolve any concerns. TNG Web Hosting has also agreed to participate in the dispute resolution program provided by the European Data Protection Authorities.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at privacy@tngwebhost.com. You can also correct any factual errors in that information or require us to remove your details from any list under our control. You can also email us at privacy@tngwebhost.com.

 

 

 

COOKIE POLICY

COOKIE POLICY
 
Last updated June 20, 2020
 
 
 
This Cookie Policy explains how TNG Web Hosting ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites at https://www.tngweb.host, ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
 
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
 
What are cookies?
 
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
 
Cookies set by the website owner (in this case, TNG Web Hosting) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
 
Why do we use cookies?
 
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
 
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
 
How can I control cookies?
 
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
 
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
 
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
 
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:
 
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

 

Name: __tlbcpv
Purpose: Used to record unique visitor views of the consent banner.
Provider: .termly.io
Service: Termly View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year

 

Name: PHPSESSID#
Purpose: Used by PHP to identify a current user's session. Its activity expires when a session is ended.
Provider: .siteuptime.com
Service: PHP View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: session

 

Name: __cfduid
Purpose: Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider: .thewebhostingdir.com
Service: CloudFlare View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 days

 

Name: __cfduid
Purpose: Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider: .statuscake.com
Service: CloudFlare View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 days

 

Name: __cfduid
Purpose: Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider: .abuseipdb.com
Service: CloudFlare View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 days

 

Name: TERMLY_API_CACHE
Purpose: Used to store visitor’s consent result in order to improve performance of the consent banner.
Provider: www.tngweb.host
Service: Termly  
Country: United States
Type: html_local_storage
Expires in: 1 year

 

Name: PHPSESSID#
Purpose: Used by PHP to identify a current user's session. Its activity expires when a session is ended.
Provider: www.thewebhostingdir.com
Service: PHP View Service Privacy Policy  
Country: United States
Type: server_cookie
Expires in: session

 

Name: PHPSESSID#
Purpose: Used by PHP to identify a current user's session. Its activity expires when a session is ended.
Provider: hostingassured.thewebhostingdir.com
Service: PHP View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: session

 

Name: __cfduid
Purpose: Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider: .siteuptime.com
Service: CloudFlare View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 days

 

Name: incap_ses_#
Purpose: Preserves user states across page requests. It is a HTTP cookie that expires at the end of a browsing session.
Provider: .sitelock.com
Service: SiteLock TrueShield Firewall. View Service Privacy Policy  
Country: United States
Type: server_cookie
Expires in: session

 

Name: __cfduid
Purpose: Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider: .termly.io
Service: CloudFlare View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 days
 

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name: __utma#
Purpose: Used by Google Analytics to record the number of times a visitor accessed the website as well as the dates for the first and recent visit. It is a HTTP cookie and expires in 2 years.
Provider: .tngweb.host
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: _pk_ses#
Purpose: It tracks the pages requested by the visitor in a session for use by Piwik Analytics Platform. It last for 30 minutes. During this time the cookies keep the session active. Once they are inactive, the session is ended. However, the time can be changed.
Provider: www.tngweb.host
Service: Piwik Analytics Platform View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 minutes
Name: atrk.gif
Purpose: __________
Provider: www.tngweb.host
Service: __________  
Country: United States
Type: pixel_tracker
Expires in: session
Name: __utmt#
Purpose: Used to control the speed of requests to the website’s server. Expires after the session and is a HTTP type cookie.
Provider: .tngweb.host
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 10 minutes
Name: __utmz#
Purpose: Uses Google Analytics to gather location details for the website visitors, the clicked link, the search term, and the search engine that was used. This cookie is a HTTP type that lasts for 6 months.
Provider: .tngweb.host
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 5 months 30 days
Name: _pk_id#
Purpose: Enables collection of statistics on user visit to the website anonymously. Information collected include pages read, average time spent and the number of visits. The default validity of this cookie is 1 year.
Provider: www.tngweb.host
Service: Piwik Analytics Platform View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year 27 days
Name: piwik.php
Purpose: __________
Provider: www.tngweb.host
Service: __________  
Country: United States
Type: pixel_tracker
Expires in: session
Name: __utmb#
Purpose: Used by Google analytics to compute the duration a website is visited using the exact time that a user accesses a website. This is a HTTP cookie that expires after the session.
Provider: .tngweb.host
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 30 minutes
Name: __utmc#
Purpose: The cookie registers the timestamp a user leaves a website to help calculate the duration of time spent on it using Google Analytics. The cookie activity lasts during the browsing session. It is a HTTP cookie type.
Provider: .tngweb.host
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: session

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name: WHMCSmNhaEtJEn6w8
Purpose: __________
Provider: www.tngweb.host
Service: __________  
Country: United States
Type: server_cookie
Expires in: session
Name: __asc
Purpose: __________
Provider: .tngweb.host
Service: __________  
Country: United States
Type: http_cookie
Expires in: 30 minutes
Name: _pk_testcookie.5.8342
Purpose: __________
Provider: www.tngweb.host
Service: __________  
Country: United States
Type: http_cookie
Expires in: session
Name: XSRF-TOKEN
Purpose: __________
Provider: www.abuseipdb.com
Service: __________  
Country: United States
Type: http_cookie
Expires in: 2 hours
Name: LiveHelpGuest
Purpose: __________
Provider: www.tngweb.host
Service: __________  
Country: United States
Type: html_local_storage
Expires in: persistent
Name: abuseipdb_session
Purpose: __________
Provider: www.abuseipdb.com
Service: __________  
Country: United States
Type: server_cookie
Expires in: 2 hours
Name: __auc
Purpose: __________
Provider: .tngweb.host
Service: __________  
Country: United States
Type: http_cookie
Expires in: 1 year
Name: visid_incap_275317
Purpose: __________
Provider: .sitelock.com
Service: __________  
Country: United States
Type: http_cookie
Expires in: 11 months 29 days
Name: LiveHelpSession
Purpose: __________
Provider: .tngweb.host
Service: __________  
Country: United States
Type: http_cookie
Expires in: session
 
What about other tracking technologies, like web beacons?
 
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
 
Do you use Flash cookies or Local Shared Objects?
 
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
 
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).